Privacy policy

Privacy Policy

Last Updated: October 22, 2026

1. Introduction

This Privacy Policy describes how CIGZO, also accessible through SmokeSuper.com, collects, uses, discloses, and protects personal information.

Website Operator: CIGZO.com

Business Location: Los Angeles, California, United States.

Privacy Contact:elijahyamal17@gmail.com

This policy applies to our websites, customer accounts, order-related services, and customer support communications.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

  • Contact Information: Name, email address, telephone number, and mailing address.

  • Order Information: Order numbers, purchase records, delivery information, and order status.

  • Account Information: Account credentials and related account preferences.

  • Payment Information: Payment transaction details processed by our payment service providers.

  • Technical Information: IP address, browser type, device information, cookies, and website activity.

  • Support Communications: Information provided through email, WhatsApp, or live chat.

  • Age Verification Information: Information necessary to verify eligibility for age-restricted services, where applicable.

We will collect and retain only information reasonably necessary for the disclosed purposes and applicable legal obligations.

3. How We Use Personal Information

We may use personal information to:

  • Maintain customer accounts.

  • Process eligible orders and provide order-related information.

  • Communicate about shipping, returns, and customer support.

  • Perform legally required identity and age verification.

  • Protect against fraud and unauthorized activity.

  • Maintain website security and functionality.

  • Comply with applicable legal and regulatory obligations.

4. Service Providers and Data Sharing

We may disclose personal information to service providers when necessary for legitimate operational or legal purposes, including:

  • Payment processing providers.

  • Authorized shipping and fulfillment providers.

  • Identity and age-verification services.

  • Website hosting and technical service providers.

  • Customer support and communication platforms.

Our website may use third-party communication services, including WhatsApp and SaleSmartly. Information submitted through these services may also be processed according to their applicable privacy practices.

We will describe any additional data-sharing arrangements, including advertising-related sharing, in accordance with applicable law.

5. Cookies and Website Technologies

Our website may use cookies and related technologies for website functionality, account sessions, security, and performance monitoring.

The categories of technologies used, their purposes, and available privacy choices should be explained through our website's applicable cookie or privacy controls.

6. Age Verification and Sensitive Information

Our website is intended for adults aged 21 or older in the United States, where applicable.

Age verification may involve collecting or processing identity-related information through an authorized verification provider.

Any sensitive information collected for this purpose will be handled according to applicable privacy, security, and retention requirements.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for periods reasonably necessary for the purposes described in this policy or as required by applicable law.

Retention periods may vary by data category, operational purpose, and legal obligations.

[Insert verified retention periods or retention criteria for each applicable category.]

9. Your Privacy Rights

Depending on your location and the laws applicable to our business, you may have rights to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion, subject to applicable exceptions.

  • Obtain information about certain disclosures or sharing practices.

  • Opt out of certain uses or disclosures where legally required.

  • Exercise applicable privacy rights without unlawful discrimination.

To submit a privacy-related request, contact us using the privacy contact information provided above.

We may need to verify your identity before responding to certain requests.

10. California Privacy Rights

Where the California Consumer Privacy Act and related regulations apply to our business, eligible California residents may exercise the privacy rights provided under those laws.

[Insert the required categories of information collected during the preceding 12 months, sources, purposes, recipient categories, sale or sharing disclosures, sensitive information practices, applicable retention periods, and instructions for exercising rights.]

Where required, we will provide the necessary mechanisms for opting out of the sale or sharing of personal information and honoring applicable opt-out preference signals.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, information practices, or applicable legal requirements.

The effective date displayed above will be updated when this policy changes.

12. Contact Us

For privacy-related questions or requests, please contact:

CIGZO / SmokeSuper.com

Business Operator: CIGZO.com

Privacy Email: elijahyamal17@gmail.com

Business Location: Los Angeles, California, United States.